Sean Prendergast
Salesforce Senior Architect
- Role
- Salesforce Senior Architect at Salesforce
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Salesforce Senior Architect
Nov 2021 — Present · San Francisco, CA, US
4+ years on the Cloud Success team, with deep Service Cloud focus and broad Salesforce platform experience.Partner with enterprise and flagship customers running large-scale Service Cloud implementations, including high-volume contact centers and digital service teams.Lead architectural reviews across Service Cloud and core platform areas.Deliver targeted feature adoption and optimization sessions to help teams use Salesforce capabilities more effectively.Translate complex technical concepts into clear, actionable guidance for technical teams and business stakeholders.Collaborate with Support Engineers, Product Specialists, and peer architects to support customer success.
Education
Munster Technological University
Bachelor of Science, Computer Science
2000 — 2004
Berkeley College
Professional Program in Sustainability & Energy
2009 — 2011
Skills
- Sustainability
- Force.com
- Hydropower
- Sales Operations
- Software Development
- Salesforce.com
- Crm
- Enterprise Software
- Salesforce.com Certified Administrator
- Sfdc
- Enterprise Architecture
- Operations Management
- Sql
- Paas
- Management
- Project Management
- Databases
- Testing
- Saas
- Business Analysis
- Microsoft Sql Server
- Forestry
- Requirements Analysis
- Cloud Computing
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