Sean Morris
Future-focused IT Professional who leverages soft skills to strategically position hard/technical skills for expanding growth of any organization I\'m connected to.
- Role
- Information Technology Support Specialist at U.S. House Of Representatives
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Sean Morris
As a highly skilled IT professional, I seek a challenging and fulfilling opportunity with a forward-thinking organization. With over 15 years of customer service experience and a decade of hands-on and remote IT expertise, I bring a wealth of knowledge in planning, implementing, and supporting IT infrastructure projects. My proficiency spans communication with executive leadership, incident and problem management, change management, asset management, service desk management, network and system administration, technical and desktop support, as well as mastery of various operating systems including but not limited too Windows XP, 7, 10, and 11, MacOS, Apple IOS, iPad OS, JAMF, Android OS, Blackberry OS, Google OS, and Chromebook OS. Additionally, my strong aptitude extends to servers, VOIP, databases, Active Directory, Microsoft Office support, Visio, Power Automate, FTP, VPN, and client/user de-escalation and repositioning.
Experience
Information Technology Support Specialist
Aug 2024 — Present · Washington, DC, US
Education
Coppin State University
Bachelor of Science (BS), Marketing
2016
Baltimore City College H.S.
High School Diploma, General Studies
2006 — 2010
Skills
- Event Planning
- Program Development
- Team Building
- Management
- Social Media Marketing
- Business Development
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Help Desk
- Research
- Residence Life
- Leadership
- Training
- Data Mining
- Peer Mentoring
- Event Management
- Budgets
- Community Outreach
- Data Entry
- Time Management
- Peer Mediation
- Peer Education
- Data Analysis
- Social Networking
- Nonprofits
- Team Building Facilitation
- Customer Service
- Microsoft Office
- Marketing
- Teamwork
- Strategic Planning
- Student Leadership
- Nonprofit Organizations
- Public Speaking
- Social Media
- Outlook
- Administrative Assistants
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