Sean McMahon
District Manager @Aramark Collegiate Hospitality
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WORK HISTORY
District Manager @Aramark Collegiate Hospitality
TX, US
Currently I develop and execute the long-term operational planning and overall strategy to drive sustainable revenue growth and strong financial performance for multiple accounts and units, generating $30M to $40M in revenue. I lead talented teams consisting of 32 managers and 450 employees across 21 locations, and manage budgets with multi-site P&L accountability for 21 units, ensuring cost effectiveness and KPI goal attainment. • Drove top line revenue increase of $2.0M and boosted EBIT by $300K over two year period by identifying inefficiencies and opportunities for improvements of processes, workflows, and tools, driving the strategy to attain financial and operational objectives.• Implement advanced solutions to improve operational efficiency, revenue, margin, cost controls, and client satisfaction and retention, ensuring consistent application of operating standards and protocols to enhance productivity, quality of customer service, and operational excellence.• Deliver best practice solutions to attract top talent and maximize team productivity through continuous coaching, performance appraisals, skills development, and rewards and recognition programs, increasing employee engagement and retention.• Demonstrate best practices in talent management, develop client-focused leaders to the fullest potential, and inspire a passion for quality customer service and long-term client relations, significantly improving client loyalty and retention.• Cultivate productive client relations expertly gaining rapport and identifying business needs through continuous communications.• Accelerate sales growth through leadership of $14M construction projects and relationship management with 17 national brands.• Create culture of teamwork, collaboration, safety, and diversity awareness.• Slashed incident frequency rate from 9.3 to 2.3 through implementation of a comprehensive safety program and development of prevention and awareness training.
EDUCATION
Baylor University - Hankamer School of Business
BBA
SKILLS
ABOUT SEAN MCMAHON
With a track record of driving strong financial performance and organizational growth as an Operations Executive, brand ambassador, and transformational change agent, I specialize in contract management and leadership of diversified teams within Restaurant and Franchise operations. I deliver continuous improvement and business process optimization strategies with a growth focused approach to ensure cost minimization and maximum revenue potential.My many talents include the ability to launch restaurant startups, as well as transform underperforming operations into high financial growth through organizational restructuring, performance management, and focus on delivering quality customer service. Currently I’m a district manager with P&L accountability for multiple units, setting a clear strategy for teams consisting of 32 managers and over 450 employees and generating $30M to $40M in revenue. I continuously identify areas for improvement, apply best practices to expand company growth, generate high impact sales revenue, and improve the customer service experience. As a collaborative leader, I energize teams through creating a culture of customer-focused teamwork, accountability, and skills development, identifying training needs and providing continuous guidance and mentorship to the staff, increasing employee engagement and overall performance.With a background that demonstrates strong analytical problem-solving strategies, I continuously assess business procedures and systems, and implement initiatives to increase effectiveness of processes, internal communication, workflows, and tools to expand performance capabilities and ensure attainment of set KPIs. As a skilled communicator I cultivate solid relationships with my teams, customers, leadership, and stakeholders. I take ownership of customer issues and follow through to resolution. My ability to analyze customer feedback and transform strategies into actionable solutions has repeatedly increased customer satisfaction. My reputation as an inspiring leader, strong communicator, and cross-team collaborator focused on building high performance organizations, achieving operational excellence, and delivering a quality customer experience is demonstrated throughout my career.SPECIALTIES Multi-Site P&L Management • Relationship Management • Mentoring & Leadership • Budgeting & Cost Controls • Vendor/Supplier Relations • Process Improvement • Employee Retention • Training & Development • Customer Satisfaction
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