Sean McKinley
Facilities Management & Operations Leader | 20+ Years in Multi-Site Facility Management Across Education, HVAC & Healthcare | 101-Acre Campus & 1,000+ Annual Events | Lean Six Sigma Master Black Belt | MBA, MSHRM, MSML
- Role
- Facilities & Services Manager Multi-site Campus (Facility Operations Supervisor & Lead) at Clark College
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Sean McKinley
DRIVING OPERATIONAL EXCELLENCE: STRATEGY, SYSTEMS & PEOPLE What if every…
Experience
Facilities & Services Manager Multi-site Campus (Facility Operations Supervisor & Lead)
Aug 2009 — Present · Vancouver, WA, US
I lead facilities operations for the largest public institution of higher education in Southwest Washington, overseeing a 101-acre, multi-campus environment. I manage a team of 28 and direct diverse facility services, from day-to-day operations to large-scale event execution. By applying Lean principles, I’ve driven strategic planning, optimized budgets, and implemented safety initiatives that streamline workflows, improve service completion, and elevate team performance.Selected Accomplishments Include: Operations Optimization & Strategic Planning: Completed project in half the time, boosting efficiency by 30% and cutting servicing time by 40% and labor costs by 25% through workload restructuring, SOPs, new tools, and vendor partnerships. Budgeting & Cost Control: Saved an average of 42% per event and improved budget predictability by implementing a standardized flat-rate custodial pricing model across annual campus events. Revenue Optimization: Achieved 99% collection rate through streamlined post-event chargeback processes and enhanced internal record management systems, improving cash flow and financial transparency. Team Building & Supervision: Improved coordination and slashed turnover by 35% after implementing performance systems and coaching programs for 28+ staff, fostering a growth-focused and flexible team culture. Customer Service Excellence: Raised satisfaction scores from 58% to 84% and reduced weekly complaints by 98%(50 to 1) through service delivery improvements, accountability measures, and real-time communication protocols. Large-Scale Event Leadership: Orchestrated 20K-attendee powwow that scaled 4x beyond original plan (12 hours vs. 8) by adapting in real-time to evolving needs while staying within a $25K budget. Maintained ADA compliance with zero safety incidents.
Education
Clark College
Bachelor of Science: Management - BASAM , Applied Management
Western Governors University
Master's degree, Human Resources Management - MSHRM
Western Governors University
Master of Business Administration - MBA
Western Governors University
Master of Science: Management & Leadership - MSML
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