Sean Ilenrey
- Role
- CCI Global
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Present
Skills
- Team Management
- Customer Experience
- Forecasting
- Business Management
- Avaya Products
- Iex
- Call Center Administration
- Team Leadership
- Avaya
- Analytics
- Key Performance Indicators
- Ivr
- Outsourcing
- Copc
- Contact Center Management
- Capacity Planning
- Predictive Dialers
- Telecommunications
- Analysis
- Predictive Analytics
- Crm
- Outsourcing Management
- Workforce Management
- Customer Service
- Microsoft Excel
- Call Center Development
- New Business Development
- Business Analysis
- Business Process Outsourcing (Bpo)
- Bpo
- Entrepreneurship
- Call Centers
- Real Time Monitoring
- Workforce Planning
- Web Design
- Iex Total View
- Coaching
- Data Analysis
- Contact Centers
- Performance Reporting
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