Sean Hadley
General Manager @Quorum Hospitality
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WORK HISTORY
General Manager @Quorum Hospitality
Campbell, CA, US
Responsible for oversight and management of one asset totaling $15.7M in annual revenues & 60+ employees. Oversight and development of Food and Beverage outlet totaling 1.2M in annual sales realizing departmental profit for first time at establishment. Executed daily oversight of all operations as well as weekly & monthly forecasting & reporting, and annual budgeting, capex & renovation planning inherent to the position. Initiated training and development program to grow pipeline for emerging leaders allowing for property to contribute to taskforce needs as portfolio grew by 30% in 2023. Actualized 145.5 RGI index in 2023 up 14.7 YoY. Selected as pilot hotel for portfolio migration into ProfitSword & Lighthouse accounting & revenue forecasting environment. Grew KPI core metrics consistently;(Hilton Honors Enrollments, Cleanliness, Service and Guest Experience). Responsible for monthly corporate reporting and P&L analysis.
EDUCATION
University of California, Santa Cruz
Bachelor of Arts - BA, History
ABOUT SEAN HADLEY
Hospitality professional for the previous 20 years, with experience specializing in operations and administration. A combined 10 years of GM, above property, & multi property experience in both owned/managed and third-party environments. Preopening/Opening experience in fast-paced high-pressure environment. Major brand (Hilton, Hyatt, Marriott, IHG) experience. Boutique hotel experience. Expert in multiple platform solutions, including OnQ, Opera, Lighthouse, M3, ProfitSword, Innova, Egnyte, xnPOS, Impuslify. Excellent oral and written communication skills, including applications such as Microsoft Office (Word, Excel, PowerPoint, Outlook) and other web-based applications. Previous union experience 20••••13 Hard-working, detail-oriented, extremely organized, driven to succeed. Strategic thinker who prioritizes optimization of systems and resource deployment. Consensus builder across departments and disciplines leading from the front.
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