Steve Detroye
Sr Field Sales Engineer | 30 Yrs in Electronic Security | Consultative Partner Serving Clients with Christ-Centered Integrity & Excellence | Tailoring Solutions that Strengthen Security, Control Costs & Drive Value
- Role
- Senior Field Sales Engineer - Usa at Vicon Industries
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Steve Detroye
Senior Field Sales Engineer with 30+ years enabling FED/SLED, Enterprise, and Commercial…
Experience
Senior Field Sales Engineer - Usa
Feb 2022 — Present · WI, US
Accelerated system adoption across FED/SLED and enterprise accounts by delivering consultative, high-impact security solution demos—both in-person and remotely—tailored to each client’s technical and operational goals.Designed and optimized complex, multi-site video and access control systems, leading to up to 30% reduction in project turnaround time through proactive collaboration with integrators and internal teams.Increased client retention and satisfaction by providing hands-on post-sales training and support, resulting in a measurable uplift in repeat business and referral opportunities.Reduced technical support escalations by partnering closely with Vicon’s support team to contribute high-quality, field-tested content to the internal knowledge base.Improved sales team performance by serving as the go-to technical advisor, bridging the gap between engineering and sales, and enabling faster deal cycles through accurate, scalable system designs.Delivered strategic presentations that helped secure key government and enterprise wins, consistently aligning security technology with client risk mitigation, compliance, and budget priorities.Championed hybrid and cloud-based VMS solutions, educating clients on infrastructure tradeoffs and delivering secure, future-ready designs that met agency-level requirements.
Education
Cardinal Stritch University
Bachelor of Science, Business Administration
2004 — 2006
Skills
- Account Management
- New Business Development
- Fire Alarm
- Customer Service
- Fire Protection
- Cross-Functional Team Leadership
- Senior Living Design
- Contract Negotiation
- Nfpa
- Sales Process
- Leadership
- Strategic Planning
- Fire Suppression Systems
- Nurse Call
- Fire Safety
- Life Safety
- Electronics
- Sales
- Senior Living Communities
- Project Management
- Wander Management
- Business Development
- Alarm Systems
- Management
- Team Building
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