Sdenka Flores

About Sdenka Flores

HR professional with extensive experience in Human Resources and Labor Relations, developed in Bolivia, where I built a strong foundation in employee relations, compliance, and people management across diverse organizational contexts.Currently based in the United States, I am continuing my professional growth as a Human Resource Assistant, contributing to key HR operations such as onboarding, benefits administration, employee support, HR reporting, and the implementation and optimization of HRIS. I bring a people-centered, solutions-oriented approach, focused on operational excellence, regulatory compliance, and fostering positive and equitable workplace environments.

Experience

1. Human Resource Assistant

   Ameri-Cans

   Apr 2025 — Present · VA, US

   Ensure a seamless employee experience by managing end-to-end onboarding, overseeing benefits enrollment and guidance, and maintaining accurate documentation across the organization. I support organizational effectiveness by processing position and salary changes, coordinating employee training assignments, and preparing HR reports that contribute to informed decision-making and compliance. Provide ongoing support to the company’s transition to a new Human Resources Information System (HRIS), actively contributing to the system’s implementation and optimization. Serve as a key point of contact for employee concerns and inquiries, ensuring timely, respectful, and solutions-oriented responses that promote a positive work environment and alignment with internal policies.

Education

• EHU

  Master's degree in Human Resources Management and Employment

  2018 — 2020

• UPB

  Human Resources Specialist, Human Resources Management/General Employee Administration

  2017 — 2017

• Universidad Autónoma Gabriel René Moreno

  Licentiate degree, Public Accounting and Financial Auditing

  2008 — 2011

• Universidad Autónoma Gabriel René Moreno

  Master's Degree in Tax Management, Tax System

  2011 — 2012