Susan Daunter
Sr. Product Manager, PMP
- Role
- Sr Product Manager at Encyclopaedia Britannica, Inc.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Susan Daunter
Product manager, certified PMP, experienced in managing agile software development, leaning workflows, and leading cross-functional teams. Always looking for opportunities to build expertise in new domains, deep dive data to understand user problems, and brainstorm creative solutions.
Experience
Sr Product Manager
Encyclopaedia Britannica, Inc.
Nov 2015 — Present · Chicago, IL, US
Manage product backlogs, feature development, quality assurance, and production releases for K-12 products. Lead UX/design, technical, sales, and editorial teams to continuously identify, implement, and measure new initiatives. Led Expedition: Learn! ESSA Level IV certified curriculum product from 0-1. Currently bridging instructional development, technical development, and sales teams, and synthesizing feedback to continue making critical product improvements through the growth and localization phase.Defining and building the framework for multi-year initiative to develop a new Britannica Education customer point-of-access portal into all institutional products. Streamline user experience and lessen internal cost through integrations with external SSO, rostering, and LMS providers.
Education
Point Park University
Bachelor of Arts Degree, English
1999 — 2002
Skills
- Copy Editing
- Waterfall Methodologies
- Detailed Organization
- Microsoft Office
- Business Process Mapping
- Training Design
- Risk Management
- Jira
- Data Analysis
- Product Launch
- Project Management
- Strategic Alignment
- Leadership
- Project Planning
- Customer Obsession
- Change Management
- Operations Management
- Process Improvement
- Building Relationships
- Program Management
- Digital Printing
- Quality Assurance
- Entrepreneurship
- Agile Methodologies
- Management
- Ebooks
- Publishing
- Creative Problem Solving
- Training Delivery
- Workflow Development
- Communication
- Google Analytics
- Salesforce.com
- Coaching
- Kaizen
- Schedule Creation & Control
- Customer Service
- Customer Satisfaction
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