Steve Danseglio

About Steve Danseglio

Dynamic, versatile, and technically adept professional with over 20 years of cross-industry experience encompassing Internet, cloud, web, multi-tier client-server and open systems environments. Expert at strategy development, tactical execution, and profitable operations. Exceptionally strong leadership, team management, interpersonal and organizational skills. Creative, resourceful, and self-directed leader with strong business acumen as well as extensive hands-on technical expertise. Results-driven, highly focused professional with a proven track record for securing new customers, ensuring customer adoption, customer success and driving revenue.Specialties: Global Enterprise Monitoring, Cloud, Network/Systems Management, Performance monitoring, Secure Messaging, SSO, Authentication & Authorization, Windows, UNIX/Linux, Large Account Management, Architectures, Global Implementations/Deployments, Global Field Services/Training Delivery, Project Management, Senior-level Technical Support, Training (Worldwide), Team Leadership and Management, Deal Closures, and Customer Relationship Management expertise.

Experience

1. Principal Support Engineer

   Ca Technologies

   Jun 2014 — Present · Islandia, NY, US

   Responsible for technical guidance to the global CA support community on a product solution set, by leading the resolution of complex questions, issue reproduction, product to product integration and knowledge management. Also provides mentoring and training of engineers within the same community to ensure delivery of high quality customer experience and high customer satisfaction.

Education

• Hofstra University

  BBA, Management, Computer Sciences

  1990 — 1993

• Frank G. Zarb School of Business

  Management

Skills

• Managed Services
• Integration
• Sales Process
• Software Industry
• IT Strategy
• Professional Services
• Financials
• IT Service Management
• Account Management
• Go-to-Market Strategy
• Architecture
• Selling
• Start-Ups
• System Administration
• Business Alliances
• Business Intelligence
• Channel Partners
• Data Center
• Management
• Solution Architecture
• Project Management
• Pre-Sales
• Security
• Enterprise Software
• Enterprise Architecture
• Storage
• Salesforce.com
• Sales Enablement
• Virtualization
• Partner Management
• Unix
• Solution Selling
• Saas
• Sales
• Paas
• Leadership
• Strategy
• Pl/Sql
• Networking
• Cloud Computing