Scott Whitaker

About Scott Whitaker

Scott Whitaker is a Senior Level Product Manager and experienced creative professional with a background in design, UI/UX, and communication. He developed his skills through an apprenticeship with the renowned creative Angelo DeSantis of DDB fame after college, gaining a strong understanding of hands-on creative work and marketing strategy. He has a proven track record in product management, creative direction, and the art of the pitch.In 2017, Scott co-founded the telemedicine company TeleHealth Solution. As Chief Product/Creative Officer, he was instrumental in creating tools to improve patient outcomes, business and compliance objectives, and data collection. He led the development of \"Webside Connect,\" a unique platform that includes scheduling algorithms, peer-to-peer video tools, data warehousing, workflows, and business tools. The company, renamed Fident Health in 2023, was successfully sold to Avele eCare in the fall of 2023. Scott continues to oversee the transition of the app through December 2024.In January 2024, Scott embarked on a new venture in the tech space (details forthcoming) and co-founded the \"After Hours Urgent Care Center,\" expanding his expertise in healthcare technology and service delivery.Scott is an adept problem solver with the ability to analyze market trends and develop strategic plans for product development and roll-out. He possesses exceptional interpersonal communication, business acumen, analytical skills, and a creative mindset. Additionally, he is proficient in various forms of media and has experience teaching at the college level.In his personal life, Scott is a devoted husband, entrepreneur, dog lover, classic pinball restorer, and aspiring artist/painter. He enjoys working on cars, traveling, and hiking. He also volunteers with the Humane Society of Charlotte, where his dog Walter serves as an HSC Ambassador, engaging with students at the John Crossland School. Scott also enjoys canine agility and training as a hobby.

Experience

1. Senior Product Manager

   Alliance Telecare

   Mar 2024 — Present · Pensacola, FL, US

   As Senior Product Manager of Alliance TeleCare, I lead the vision, design, and execution of our telemedicine platform that unites patients, providers, and facilities. My role focuses on developing technology and workflows that reduce hospital transfers, improve outcomes, and empower nursing staff, while aligning with facility financial and clinical goals. I collaborate with providers, administrators, and engineers to build solutions that redefine the future of post-acute telehealth, beginning with our focus on the Florida market- Own product strategy, roadmap, and backlog for a B2B telemedicine platform serving SNF/LTACH and continuing care communities- Manage small to moderately complex product initiatives, balancing delivery capacity, customer needs, and operational constraints- Manage Product Lifecycle From software to Hardware- Work with external credential and billing teams to providing analytics and data sets for CMS billing inititaves- Lead cross-functional collaboration with engineering, clinical leadership, operations, and compliance to define product goals and requirements- Designed and delivered workflow enhancements improving provider assignment clarity, escalation handling, scheduling logic, time-zone accuracy, and EVV visit verification- Support pricing and packaging discussions by translating operational value, reliability improvements, client savings, and billing workflow complexity into product inputs.

Education

• Bryan School of Business and Economics at UNCG

  Bachelor of Business Administration, Economics

• Apprentice to Angelo/Andy De Santis of Doyle Dane & Bernbach

  Apprenticeship, Marketing and Communications

  2006 — 2009

• Randolph Community College

  ASSOCIATES , Advertising and Graphic Design

  2002 — 2004

Skills

• Web Content Creation
• Typography
• Web Development
• Social Networking
• Multimedia
• Logo Design
• Teaching
• Graphics
• Email Marketing
• Outdoor Advertising
• Adobe Creative Suite
• Media Buying
• Web Design
• Fun at Work
• Branding & Identity
• Marketing
• Marketing Strategy
• Publishing
• Event Planning
• Art
• Digital Marketing
• Web Applications
• Digital Media
• Photoshop
• Jquery Mobile
• Online Social Networking
• Blogging
• Strategic Planning
• Mac
• Small Business
• Photo Editing
• Art Direction
• Event Management
• Php
• Digital Strategy
• Jquery UI
• Public Relations
• Media Relations
• Wordpress
• Creative Direction