Scott Szczepanek

About Scott Szczepanek

Strategic leader; delivering transformational change by establishing and executing strategies. Known for improving operational efficiency, while meeting requirements of customers and reducing costs. Adept at developing artificial intelligence-based solutions for clients to improve and automate customer experience and drive efficiency for back-office processes. Ability to identify problematic areas and propose effective solutions in compliance with organizational standards. Capable of optimizing operational improvements and minimizing operational costs, with a proven track record of delivering transformational change. With career to date savings in excess of $1.7b.International sector focus and experience including:• Oil and Gas• BPO and Contact Centers• Financial Services (Banking and Insurance)• Performance management• Customer experience and relationship management

Experience

1. Vice President - Invoice Processing

   Realpage

   Feb 2021 — Present · Lombard, IL, US

   Operational lead for Invoice Processing for Property Management clients

Education

• Purdue University

  BSME, Engineering

  1992 — 1996

Skills

• Quality Management
• Cross-Functional Team Leadership
• Shared Services
• Six Sigma
• Strategy
• Risk Management
• Business Transformation
• Performance Management
• Stakeholder Management
• Erp
• Change Management
• Procurement
• Business Process
• Project Delivery
• Continuous Improvement
• Process Improvement
• Performance Improvement
• Operations Management
• Outsourcing
• Business Process Mapping
• Management Consulting
• Process Engineering
• Pmo
• Operational Excellence
• Leadership
• Project Portfolio Management
• Business Process Improvement
• Project Planning
• Supply Chain
• Supply Management
• Vendor Management
• Program Management
• Supply Chain Management
• Strategic Sourcing