Scott Steves

About Scott Steves

I’ve spent 15+ years transforming complex enterprises: turning strategy into execution, chaos into scalable operations, and ideas into change that drives results. Along the way, I’ve learned that the difference between a good program and a great one isn’t just process, it’s people, alignment, and predictability.From scaling a shared services tech support model across multiple colleges in higher education, to leading enterprise transformation programs at USAA, integrating design, product, and delivery lifecycles, I’ve consistently built high-performing teams from the ground up, mentoring and scaling talent to deliver consistent results across multiple portfolios.I help enterprises and leaders transform operations, strategy, and delivery by creating scalable frameworks, aligning cross-functional teams, and embedding discipline into everyday execution. My approach combines agile principles, data-driven decision making, and human-centered leadership, ensuring that programs aren’t just executed, they’re optimized for impact and sustainability.Throughout my career, I’ve: Delivered enterprise-scale transformation across 25+ design teams, automating management reporting, SLA performance reporting, and risk & control compliance. Built and scaled teams from 5 to 50+ people, improving retention and professional growth. Integrated product, design, and delivery lifecycles within SAFe frameworks, reducing unplanned work by 75%. Optimized operational processes across sectors, generating projected savings of $5M+ annually. I’d love to connect!

Experience

1. Founder & CEO

   Relentless Incrementalism

   Aug 2025 — Present · Austin, TX, US

   Providing Human Centered Process Design, Operations Leadership and Professional Coaching services.

Education

• Naveen Jindal School of Management, UT Dallas

  Executive and Professional Coaching ICF Professional Certified Coach, Organizational Leadership

• St.Edward's University

  MBA, Operations Management

  2003 — 2006

• Trinity University

  BA, English Literature

  1982 — 1988

Skills

• Software
• Multilingual
• Project Management
• Strategy
• Saas
• Agile Methodolgy
• Information Systems
• New Product Implementations
• New Product Release
• Program Management
• Software Development
• Scrum
• Non-Profit Leadership
• Product Management
• Leadership
• Agile Methodologies
• Team Building
• Management
• Requirements Analysis
• Cloud Computing
• Metrics
• Non-Profit Boards
• Salesforce.com
• Change Management
• Team Leadership
• Integration
• Product Development
• Analysis
• Business Analysis
• Process Improvement
• Cross-Functional Team Leadership
• Software Project Management
• Crm
• Quality Assurance
• Enterprise Software
• Vendor Management
• Business Process
• New Product Validation