Scott Rodeman
Vice President Head of Mortgage Servicing and Customer Care @Evergreen Home Loans Nmls 3182
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WORK HISTORY
Vice President Head of Mortgage Servicing and Customer Care @Evergreen Home Loans Nmls 3182
Tempe, AZ, US
I lead all mortgage servicing operations at Evergreen Home Loans, overseeing a high-performing team across Loan Administration, Escrow, Servicing Technology, Contact Centers, Loss Mitigation, Default, Claims, Investor Reporting, and Transfer Operations. I am responsible for customer retention and national servicing expansion. I am also responsible for our digital servicing strategy, driving operational efficiency, and ensuring regulatory compliance across the servicing lifecycle.Our team manages a growing servicing portfolio including Fannie Mae, Freddie Mac, FHA, VA, and USDA mortgages.
EDUCATION
University of Phoenix
Bachelor of Science - BS, Business Administration and Management, General
SKILLS
ABOUT SCOTT RODEMAN
Seasoned executive with 28 years of success in mortgage servicing, known for driving customer satisfaction and retention through digital-first service excellence. Recognized for building and empowering high-performing leadership teams, managing operational growth, and delivering transformative solutions that enhance the customer experience, strengthen internal controls, ensure regulatory compliance, and improve cost efficiency. Licensed Mortgage Loan Originator in FL, AZ and NC NMLS ID
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