Scott Gillard

About Scott Gillard

I help organizations evolve. With 20+ years of experience leading IT operations…

Experience

1. Technology Lifecycle & Transformation (Official Title IT Manager)

   Centene Corporation

   Mar 2014 — Present

   Lead enterprise-wide initiatives that reimagine technology lifecycle management, elevate operational maturity, and reduce cost across the IT estate. Oversee strategic roadmaps, cross-functional governance, and workflow innovation while enabling compliance, transparency, and transformation at scale.Key Contributions:Lifecycle Innovation: Designed and executed a multi-year asset management roadmap to 2026, elevating visibility, forecasting, and lifecycle governance across all end-user technology.Transformation at Scale: Directed global recovery of 100K+ devices, generating over $20M in savings and significantly improving sustainability and audit readiness.Automation Leadership: Reduced manual workflows by 70% through automation of hardware provisioning and vendor processes, accelerating time-to-service and improving accuracy.Data-Driven Decision Making: Built Power BI dashboards to surface real-time insights to executive leadership, driving alignment between operational data and strategic planning.Vendor Strategy: Negotiated and implemented resale programs that recovered $552K, with a projected $750K+ from new vendor partnerships.Security & Risk Mitigation: Partnered with Legal, HR, and Security to redesign legal hold and offboarding workflows—reducing lost device risk by 30%.License Optimization: Spearheaded software compliance program leveraging Snow License Manager, contributing to $70M+ in cost avoidance via audit defense and vendor negotiations.Change Enablement: Served as change agent for ITSM and HAMPro optimization, training 100+ staff and standardizing system admin processes across teams.

Education

• Professional Development Program

  Executive IT Leadership & Certification Track