Scott Jonsmyth-Clarke
Head of Commercial Strategy @Neutonic
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WORK HISTORY
Head of Commercial Strategy @Neutonic
London, GB
Driving growth across DTC, Amazon, TikTok, Wholesale, and Retail through pricing, forecasting, and promotional strategy. Overseeing margin performance and cash flow while turning data into clear commercial insight to guide decision-making. Working cross-functionally with marketing, sales, and operations to ensure sustainable profitability, with a focus on retention, subscription optimisation, and scaling new channels to strengthen long-term commercial performance.
EDUCATION
Buckinghamshire New University
Business Management BA (Hons), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT SCOTT JONSMYTH-CLARKE
A commercially driven and customer-obsessed Ecommerce and CRM expert with a proven track record of driving revenue growth, optimising digital experiences, and leading high-performing teams. Experienced in DTC ecommerce, conversion rate optimisation, digital marketing, CX technology, data-driven decision-making, and omni-channel trading strategies across FMCG, high-value retail, and leisure industries. A strategic thinker with a clear vision for customer acquisition, retention, and lifetime value growth, leveraging data, automation, and personalisation to enhance performance. A strong collaborator and influencer with a passion for innovation, analytics, and delivering seamless digital journeys that maximise profitability and brand engagement.Best suited to roles like: Ecommerce Director, Trading Director, Head of CRM, Head of Loyalty, Head of Retention, Head of Customer Engagement, Client Director, CRM Director, Director of Loyalty, and Director of Retention.Specialities: Shopify+, Trustpilot, Gorgias, Aftership, LoyaltyLion, Magento, Tableau, Feefo, YOTPO, Customer Journey Mapping, SCV databases, Emarsys, DotDigital, Faststats, Return Path, Cascade, Peoplestage, RFM Models, Customer Marketing, Siebel Loyalty 8.2, Business Intelligence, Adobe Illustrator, Photoshop and Dreamweaver, HTML5, CSS3, Leisure, Multiple ESP\'s, Acquisition & Retention Strategies, Loyalty Schemes, Video Production, Marketing Strategy, SEO, CRM, Microsoft Dynamics CRM, Retail, Business Development, Sales Management, Data Analysis, Segmentation, Data Profiling, Sales Process, Membership, Content Management, Brand Management, Graphic Design, Logo Design, Project Planning, Web Analytics, Website Development, Print, Pricing Strategy, Digital Marketing, Email Marketing, Google Adwords, Advertising, Budget Process, Campaign Strategies, Increasing ROI, SAP, SendGrid, CloudIQ, Parcellab, Change Management, Project Management, Strategic Marketing, Jira, GTM.
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