Scott Jones

About Scott Jones

With over 30 years of diverse leadership experience, I bring a unique, evolving perspective to every role I take on. My career journey spans across several industries, beginning on the front lines in hospitality, advancing to a major retailer, leading an IT team, and now serving as the North American Multi-Unit Pricing Manager, where I lead a dedicated sales support team. This broad experience has allowed me to continually develop and refine my problem-solving, leadership, and team-building skills.I am passionate about rebuilding teams, mentoring emerging leaders, driving organizational efficiency, continual process improvement and fostering strong cross-functional collaboration. My approach is centered on creating sustainable value by eliminating inefficiencies and optimizing processes to drive both cost reductions and improved performance.Outside of my professional endeavors, I am deeply committed to my family and giving back to the community. I previously served as the Vice President of the PTA at Waukazoo Elementary School, where my daughter attended, and I also founded and led the Watch D.O.G.S. program for 5 years at Waukazoo. Additionally, I am proud to serve as a Kids Leader at Engedi Church in Holland, Michigan, where I continue to support and inspire the next generation.

Experience

1. North American Pricing Manager

   Gordon Food Service

   Nov 2023 — Present · Grand Rapids, MI, US

   Leading the North American Multi-Unit Pricing Team serving as a strategic subject matter expert of Pricing for our multi-billion dollar portfolio. Oversees customer-contract pricing integrity for National Multi-Unit, Regional Multi-Unit, GPO, Education and Healthcare customers. Systematcially monitors cost and pricing for variances impacting profitabilty while seeking continual process improvements to minimize those variances. Leads the team execution of all account rollout responsibilities. Develops and continuously improves pricing processes and best practices to improve both internal and external customer satisfaction. Actively seeks and explores both process and technology improvements for pricing business processes. Motivates, mentors and challenges team members to grow their individual role proficiency.

Education

• University of Northern Iowa

  BA, Management

  1991 — 1993

Skills

• Technical Support
• Reporting Systems
• Help Desk Support
• Knowledge Management
• Process Design
• Vendor Management
• Change Management