Scott Gray
- Role
- Senior Manager Training Development at Apple
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Senior Manager Training Development
Mar 2021 — Present
Education
The University of Texas at Austin
Certificate Program, Financial Planning
2008 — 2010
Harvard Extension School
Masters in Liberal Arts, Digital Media Design
2018
University of Kentucky
B.A., Psychology
1997 — 2002
Skills
- Process Improvement
- Organizational Effectiveness
- Performance Management
- Customer Experience
- Instructional Design
- E-Learning
- Team Building
- Training Delivery
- Captivate
- Workshop Facilitation
- Learning Management
- Performance Improvement
- Call Centers
- Organizational Development
- Team Leadership
- Needs Analysis
- Workforce Planning
- Management
- Instructor-Led Training
- Blended Learning
- Personnel Management
- Employee Training
- Leadership Development
- Call Center
- Customer Service
- Change Management
- Training
- Succession Planning
- Software Documentation
- Customer Satisfaction
- Coaching
- Leadership
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