Scott Follick
IT Director,Service Delivery and Support
- Role
- Manager, Service Delivery and Support at The Energy Authority
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Manager, Service Delivery and Support
Jan 2012 — Present · Jacksonville, FL, US
Education
University of Florida
Bachelor's degree, Business Administration, Management and Operations
1994 — 1998
Florida State College at Jacksonville
Cisco Academy
2008 — 2009
Florida Institute of Technology
Master of Business Administration (M.B.A.), Globalization of Information Technology
2013 — 2015
Skills
- Project Management
- Virtualization
- Incident Management
- Managerial Finance
- Operating Systems
- Troubleshooting
- Databases
- Citrix
- Technical Support
- IT Strategy
- IT Service Management
- Business Continuity
- Risk Management
- Team Management
- Windows Xp
- Process Improvement
- Security
- Cisco Technologies
- Pmp
- Disaster Recovery
- Information Technology
- Vendor Management
- Data Center
- Windows 7
- IT Operations
- Firewalls
- Cloud Computing
- Microsoft Sql Server
- Team Leadership
- IT Management
- Microsoft Exchange
- Servers
- Itil
- Integration
- Software Documentation
- Active Directory
- Windows Server
- Information Security
- Sharepoint
- Windows
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