Scott Cobbs
Customer Experience Manager @Rheem Manufacturing Company
Atlanta, GA, US
EMAILS
s••••••••@rheem.com
MOBILE NUMBERS
+17•••••••70
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WORK HISTORY
Nov 2021 — Present
Customer Experience Manager @Rheem Manufacturing Company
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US
EDUCATION
2004 — 2007
Georgia State University - J. Mack Robinson College of Business
MBA, Business Analysis and Lean Six Sigma
1993 — 2000
Marshall University
Phd, Biomedical Science
SKILLS
Process DevelopmentStrategic PlanningCall Center ManagementStatistical ModelingBusiness OperationsProject ManagementVoice of the CustomerEnterprise Feedback ManagementSalesSix SigmaManagementProcess ImprovementSales OperationsSales ManagementMathematical AnalysisLogisticsCustomer SatisfactionContinuous ImprovementMathematical ModelingLeadershipCoachingCall CentersProcess SimulationAccount ManagementStrategyChange Management
ABOUT SCOTT COBBS
I am a business leader who uses the voice of the customer to drive improvements in order…
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