Scott Cobbs
Customer Experience Manager at Rheem
- Role
- Customer Experience Manager at Rheem Manufacturing Company
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Scott Cobbs
I am a business leader who uses the voice of the customer to drive improvements in order…
Experience
Customer Experience Manager
Nov 2021 — Present · US
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Business Analysis and Lean Six Sigma
2004 — 2007
Marshall University
Phd, Biomedical Science
1993 — 2000
Skills
- Process Development
- Strategic Planning
- Call Center Management
- Statistical Modeling
- Business Operations
- Project Management
- Voice of the Customer
- Enterprise Feedback Management
- Sales
- Six Sigma
- Management
- Process Improvement
- Sales Operations
- Sales Management
- Mathematical Analysis
- Logistics
- Customer Satisfaction
- Continuous Improvement
- Mathematical Modeling
- Leadership
- Coaching
- Call Centers
- Process Simulation
- Account Management
- Strategy
- Change Management
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