Scott Williams
- Role
- Sr Director, Global Customer Success at Minitab
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Scott Williams
I am a tactical sales strategist who can analyze customer needs and provide solutions to…
Experience
Sr Director, Global Customer Success
Jun 2020 — Present
Direct responsibility for development and execution of the Customer Success strategy across services, support and training consistent with the Customer Engagement Lifecycle Model, specifically the Deployment and Optimization phases. Provide leadership, coaching, and mentoring to a global professional services organization to focus on producing the outcomes customers are seeking through direct customer and channel partner relationships.
Education
Messiah University
Human Resource Management
1994 — 1997
Skills
- Instructor-Led Training
- Team Leadership
- Organizational Development
- Recruiting
- Budgets
- Project Planning
- Business Continuity
- Crm
- Software Documentation
- Employee Relations
- Human Resources
- Training Delivery
- Train the Trainer
- Training
- Sales Operations
- Management
- Leadership
- Classroom Delivery
- Technical Instruction
- Enterprise Software
- Team Management
- Addie
- Program Management
- Project Management
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