Scott A. Rosenbrook
IT Delivery Lead, Managed Services
- Role
- Site Technical Delivery Lead at Dewpoint
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Scott A. Rosenbrook
I am a seasoned IT professional with a vast array of experience and knowledge and a track…
Experience
Site Technical Delivery Lead
Mar 2018 — Present · Grand Rapids, MI, US
As the delivery lead I am responsible for the IT Professional staff and client delivery in Grand Rapids, MI. Client Liaison and escalation point for ITIL based Statements of Work (SOWs). Ownership of Customer Satisfaction and oversight of all initiatives related to tower deliverables.
Education
Western Michigan University
Bachelor of Business Administration
1980 — 1984
Skills
- Disaster Recovery
- Information Technology
- System Administration
- Unix
- Troubleshooting
- Linux
- Itil Certified
- Management
- Cross-Functional Team Leadership
- Problem Management
- Leadership
- Solaris
- Hp
- Product Management
- Virtualization
- IT Service Management
- Change Management
- Collaboration Solutions
- Release Management
- IT Strategy
- Global Leadership
- Coaching
- Technical Support
- System Deployment
- Servers
- Crm
- Itil
- Security
- Incident Management
- Software Installation
- Data Center
- Dns
- IT Operations
- Operating Systems
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