Scott Hess

About Scott Hess

With a track record as a passionate and influential thought professional, I possess expertise in developing sales and account strategies as well as managing client relationships through consultative sales approaches.My skills include go-to-market planning and scalable solution delivery to clients for measurable revenue growth and long-term partnerships. I am proficient in identifying sales opportunities, addressing concerns and issues, and meeting business objectives and growth targets. Whether working with new prospects or maintaining relationships with existing clients, my approach is focused on delivering value, building trust, and driving customer satisfaction. I am passionate about continuing to leverage my sales and account management expertise to help organizations succeed and clients thrive.Please feel free to contact me at s•••••••@gmail.com with any thoughts, comments, or questions about my work I\'m always interested in making new professional acquaintances.Following are my key skills:• Account & Sales Management• Business & GTM Strategies• Product Launch & Market Penetration• Sales & Revenue Growth• Sales Forecasting & Reporting• Team Leadership & Development• Problem/Issue Resolution• Cross-functional Collaboration• Clinical Presentation & Education

Experience

1. Pharmaceutical Sales & Regional Customer Experience Manager, Osteoarthritis

   IQVIA

   Aug 2021 — Present

   I develop account strategies and identify expansion potential in orthopedic, rheumatology, and pain management centers. I present compelling clinical information using compliant content, strengthening relationships with key stakeholders in IDNs, hospitals, medical practices, and clinics. I utilize SalesForce.com and Veeva CRM for detailed data analysis and monitoring interactions with customers. I establish productive partnerships with various departments for improved operational efficiency, encompassing contracting, credit risk assessment, collections, data handling, order fulfillment, and customer service.• Surpassed $33M in revenue within territory sales for DME and Visco Supplements, focusing on Synvisc and Synvisc One products.• Spearheaded portfolio of $50M+ in gross sales and elevated brand presence by actively exhibiting and promoting at regional/national HCP society meetings.• Optimized customer engagement strategies across multiple channels, including face-to-face, virtual, and phone interactions.

Education

• County College of Morris

  Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

• County College of Morris

  Associate's degree

• University of Delaware

  Bachelor's degree

Skills

• Medical Education
• Endocrinology
• Dermatology
• Pharmaceutical Sales
• Territory Management
• Pharmaceutical Industry
• Rheumatology
• Product Launch
• Buy & Bill
• Account Management
• Sales
• Sales Effectiveness
• Primary Care
• Managed Care
• Cardiology
• Sales Operations
• Hospital Sales
• Internal Medicine
• Gastroenterology
• Ob/Gyn
• Nephrology
• Osteoporosis
• Neurology
• Pharmacy
• Diabetes