Scott A Froehlich
Global Customer Experience Leader
- Role
- Vice President, Global Customer Support at Red Hat
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Scott A Froehlich
Results-focused customer-centric management professional offering years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that are critical to financial and operational success. Skilled at seeing the \"big picture\" while also focusing on the details necessary to deliver operational efficiency with improved customer LeadershipStrategic Business PlanningStaff Development Technical StrengthEffective CommunicationChange ManagementCustomer Relationship ManagementCrisis Management and ResolutionFinancial AcumenProject ManagementProcess ManagementVendor SourcingLean Six SigmaKepner-Tregoe Resolve
Experience
Vice President, Global Customer Support
Apr 2022 — Present · Raleigh-Durham-Chapel Hill, NC, US
Education
Virginia Tech
BS, Computer Engineering
Skills
- Disaster Recovery
- Session Initiation Protocol (Sip)
- Pmp
- Leadership
- Vendor Management
- Internet Protocol (Ip)
- Start-Ups
- Change Management
- Storage Resource Management
- Strategic Planning
- Cloud Storage
- Telecommunications
- Product Development
- Process Management
- Software Development
- Netapp
- Negotiation
- Voice Over Ip (Voip)
- Staff Development
- Wireless
- Customer Relationship Management (Crm)
- Voip
- Data Center
- Technical Support
- Ip
- Business Acumen
- Management
- Performance Management
- Crm
- Integration
- Customer Satisfaction
- Training
- Strategy
- Sip
- Process Improvement
- Storage
- Cross-Functional Team Leadership
- Storage Virtualization
- Project Management
- Cloud Computing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.