Scott Wilson
Director of Operations & Training at Captain D\'s & Grandy’s
- Role
- Director of Operations & Training at Captain D's
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Scott Wilson
Hospitality Industry Professional with 20+ years of experience in Full Service, Quick…
Experience
Director of Operations & Training
Jan 2014 — Present · Nashville, TN, US
Work with business teams across Captain D\'s LLC & Grandy\'s LLC to define requirements and high- level process/system solutions. Lead cross-functional business and development teams and manage timelines to support field operations in project launches and operational execution. Provide regular communication with senior management on status, risks and change control along with cross-functional team coordination and project management.
Education
Tusculum University
MA, Organizational Management
1990 — 1992
Tusculum University
BS, Business Administration, Psychology
1986 — 1990
The University of Georgia
Center for Continuing Education Program, Principles of Marketing Research
2012 — 2013
Belmont University
Executive Education Program, Leadership Essentials
2011
Skills
- Strategic Planning
- Forecasting
- Income Statement
- Strategy
- Project Management
- Customer Service
- Restaurants
- Leadership
- Profit
- Data Analysis
- Market Research
- Franchising
- Customer Satisfaction
- Training
- New Restaurant Openings
- Team Leadership
- Program Management
- Multi-Unit
- Competitive Analysis
- Hiring
- Process Improvement
- P&L
- Marketing
- Budgets
- Finance
- Customer Insight
- Cross-Functional Team Leadership
- Marketing Strategy
- Pricing
- Retail
- Marketing Research
- Management
- Team Building
- Financial Analysis
- Human Resources
- Inventory Management
- Coaching
- Business Planning
- Operations Management
- Product Development
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