Scott Williams
IT Field Support Specialist. IT Ops/System Administration
- Role
- IT Field Support Specialist IT Ops System Administration Westgate Resorts at Apex Systems
- Location
- Gatlinburg, TN, US
- LinkedIn followers
- 500 followers
Experience
IT Field Support Specialist IT Ops System Administration Westgate Resorts
Apr 2024 — Present · TN, US
Contracted @ Westgate Resorts• Configured Ruckus switches and set up VLANs for efficient network management.• Used Wireshark to monitor network traffic, identify congestion, and collaborated with Network Engineers to implement Spanning Tree Protocol and upgrade switches.• Performed onsite network cabling, hardware imaging using Microsoft SCCM and Intune, and troubleshooting for a large resort with 160 cabins and multiple administrative buildings.• Collaborated with Payment Solutions, NOC, and Network Engineers to address and resolve system issues.
Education
Tusculum University
BS, Organizational Management
2004 — 2006
ECPI University
Bachelor of Science - BS, Cyber & Information Security
Tusculum University
MEd., Human Resource Development
2007 — 2010
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