Scott Wawrzyniak

About Scott Wawrzyniak

Passionate HR professional with expertise in Workday, ServiceNow, ADP EV5 and SAP…

Experience

1. Data Quality, HR Operations

   RTX

   Jan 2021 — Present

   Manage and investigate high-volume HR inquiries using the ServiceNow ticketing system, ensuring accurate case resolution in compliance with HR policies while consistently meeting KPIs for SLA adherence, closure rates, and resolution time. Simultaneously audit and maintain data integrity across Workday and ADP Ev5, resolving systemic issues to prevent downstream errors and support accurate, efficient HR operations.Partner with Employee & Labor Relations (ELR) teams to support contract ratification and ongoing operations across fifteen union groups. Lead cross-functional kickoff meetings, investigate employee inquiries, and ensure compliance with all Collective Bargaining Agreements (CBAs). Oversee union employee data integrity through recurring audits and reporting, directly supporting compliance initiatives and minimizing payroll errors. Manage accurate integration of ratified CBAs into Workday and ADP Ev5, and analyze, validate, and implement complex compensation structures including general wage increases, step increases, and across-the-board adjustments. Provide comprehensive ELR support for key HR actions such as onboarding, terminations, leaves of absence, and annual compensation changes.Lead large-scale employee data updates through Workday, EIBs managing the end-to-end process of mass uploads exceeding records with 99% system integration accuracy. Prepare, validate, and troubleshoot complex data sets, including compensation changes, job reclassifications, and organizational realignments. Collaborate with HRIS, and Payroll to ensure data integrity.Collaborative leader with a track record of cross-functional partnership and process improvement.