Scott Wardrop
Director, Client Care @TELUS
Signup · Get unlimited contacts
WORK HISTORY
Director, Client Care @TELUS
ABOUT SCOTT WARDROP
An experienced people leader with focus on business analytics and process improvement.• 10+ years in management supporting teams in both on-site and remote settings• Consistent track record of high performance and team engagement results• Solid first-hand knowledge of all aspects of contact centre operations• Ability to coordinate/manage high profile issues with senior leadership attention• Aptitude and flexibility to balance people and operationally focused tasks• Development of web tools, databases and report and improve business results• Project plan development and execution capabilities
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.