Scott Wallace

Client Account Manager @Nsl Trusted Outsourcing

Newcastle Upon Tyne, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2013 — Present

Client Account Manager @Nsl Trusted Outsourcing

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Client Account Manager for NSL Services in Durham, providing a multi stream service offer to Durham County Council; Client Relationship Management, KPI Performance, Facilities Management,Full P&L Responsibility and overall management accountability for 50+ employees

EDUCATION

2014 — 2014

BTEC Level 3

BTEC Level 3, CCTV Traffic Enforcement

2016 — 2016

QA365 Leeds

PRINCE2® Foundation

2017 — 2017

Deerlodge Consulting - High Value Selling

High Value Selling

1996 — 1997

Gateshead College

AAT level2, Accountancy

SKILLS

TransportationMicrosoft ExcelStrategic PartnershipsP&LStrategyRecruitingExcelTeam LeadershipHuman ResourcesPerformance ManagementCrmEmployee TrainingBudgetsQuality ManagementPeople ManagementTeamworkBudgetingSystem AdministrationVendor ManagementPlanningMentoringCustomer ServiceTrainingVolunteer ManagementContract ManagementP&L ManagementEmployee RelationsInternal AuditTeam BuildingManagementFacilities ManagementRelocationLeadershipAccount ManagementChange ManagementKey Account DevelopmentTime ManagementEvent ManagementCustomer ExperienceContract Negotiation

ABOUT SCOTT WALLACE

An experienced Management Professional with extensive Client Account Management, Business Process Outsourcing, and Car Park Operations experience within the Local Government and Private Sector arenas.Other disciplines include extensive Retail Management experience as a Manager, and Multi Site Manager with specific focus on operational standards and creating innovative service delivery.

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