Scott W. Gordon

About Scott W. Gordon

I like to solve problems.My career has been built upon my curiosity to find answers to the most pressing questions, enabling me to quickly uncover customers\' pain points and identify strategic solutions.My aptitude to quickly learn anything I am handed paired with my customer-centric mindfulness enables companies I support to innovate and thrive. Because of this, I have solved problems for companies involving their top customers that have persisted for months on end in a matter of days or weeks.The same curiosity mentioned above also drives me to be a lifelong learner. I recently earned my CISSP, a prestigious certification in the information security field.I earned the rank of Eagle Scout at the age of 13 which has played a critical role in my professional success.

Experience

1. Team Manager, Commercial Client Iam

   Highmark Health

   Aug 2025 — Present · Pittsburgh, PA, US

   In this role, I lead a client-facing team responsible for delivering identity and access management solutions and reporting for our health plan customers. Our focus is ensuring secure, reliable access while providing clear visibility and support that enables our clients to operate efficiently and with confidence.

Education

• Penn Trafford High School

  Diploma, Regular/General High School/Secondary Diploma Program

  2008 — 2012

• University of Pittsburgh at Greensburg

  B.S. Management Information Systems

  2012 — 2015

Skills

• Time Management
• Public Speaking
• Friendly Personality
• Business Analysis
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Data Analysis
• Teamwork
• Event Planning
• Windows 7
• Databases
• Windows
• Management
• Team Building
• Web Design
• Microsoft Office
• Sql
• Microsoft Word
• Desktop Support
• Facebook
• Fundraising
• Crm
• Communication
• Social Networking
• Customer Service
• Os X
• Social Media
• Negotiation
• Leadership
• Sharepoint
• Analytics
• Public Relations
• Troubleshooting
• Organization
• Project Management
• Analysis