Scott Vicino
- Role
- Technical Support Account Manager at Splunk
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Scott Vicino
Experienced Director of Enterprise Support with a demonstrated history of working in the…
Experience
Technical Support Account Manager
Nov 2021 — Present
The Splunk Technical Support Account Manager (TSAM) is responsible for the overall Technical Health of Splunk Customers. The TSAM Program delivers partnership, technical guidance and advocacy to customers either via consistent sustained relationships, Get Well programs or Migration assistance in partnership with Professional Services. The TSAM’s primary focus is to ensure that Splunk customers remain successful and realize the full value of their investment at Splunk.
Skills
- Service Delivery
- Telecommunications
- Ivr
- Unified Communications
- Management
- Pre-Sales
- Vendor Management
- Data Center
- Tcp/Ip
- Cloud Computing
- Avaya Pbx
- Contact Centers
- Call Centers
- Aes
- Avaya
- Cti
- Saas
- Enterprise Software
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