Scott Taylor

WORK HISTORY

SKILLS

ABOUT SCOTT TAYLOR

Extensive Change Management and Communications experience with a strong knowledge of ADKAR, Agile and Waterfall change management models.• Clearly identify and analyse the change impacts of behavioural, technical and operational change to the customer, colleagues and impacted business to help understand complexity, scale and readiness of change• Develop and deliver change management and communication strategies to minimise impacts of project delivery and maximise long term acceptance and adoption for both colleagues and customers• Experienced in designing and delivering relevant and engaging communications and communication strategies and both internal and external audiences• Facilitation and management of Change Networks, Employee Forums, Project Forums and Customer Research Focus Groups• Strong experience of building long term stakeholder relationships across various business areas• Gathering, analysis and documentation of requirements and user stories• Undertake implementation reviews and make use of key performance indicators (KPIs) to ensure proper solution awareness and adoption to all end users. • Develop and manage action plans to address any differential to agreed KPIs• Experienced in project reporting for senior management including project lifecycle, planning, resource, RAID management and financials• Strong people management experience with a proven track record of leading and developing teams • Prince2 methodologies practitioner