Scott Skoff
Vice President, Customer Support @Manhattan Associates
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WORK HISTORY
Vice President, Customer Support @Manhattan Associates
Atlanta, GA, US
Leads a global organization that includes Customer Success Management, technical support, global call center operations, post implementation services, and operations advisement teams for Manhattan Associates\' customers.
EDUCATION
University of Iowa
BS, Mechanical Engineering
Kennesaw State University - Michael J. Coles College of Business
MBA, Management
SKILLS
ABOUT SCOTT SKOFF
20 years of experience leading teams that provide post-implementation support and services for Manhattan Associates\' supply chain solutions. Lends advice to customers to help them design and prepare their support structures prior to go live of major supply chain transformation initiatives. Believes in a proactive and preventative approach to customer success. Understands support is more than just a phone number to call when in need, but also a partnership to assist with new business needs and continuous improvement initiatives post-implementation. Currently leads technical support, global call center operations, post implementation services, operations advisement teams, and Customer Success Management at Manhattan Associates.
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