Scott Sickler
- Role
- Customer Operations Project Manager at Biscom
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Scott Sickler
Inevitably, regardless of the position held, I end up working cross-functionally to…
Experience
Customer Operations Project Manager
Dec 2022 — Present
Reduced time to renew 11% • Improved Tracking & Reporting/Dashboarding • Hired new team members • Transformed Porting process • Deployed SFDC Case Tracking • Lead Integration w/ AWS Chime • Deployed Monday.com for project/initiative tracking.
Education
University of Oregon
Bachelor of Science - BS, Political Science and Government
1983 — 1985
Southern Oregon University
Associate's degree, Computer Sceince
1980 — 1982
Marylhurst University
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
1994 — 1996
Skills
- E-Commerce
- Salesforce.com
- Saas
- Microsoft Office
- Sharepoint
- Start-Ups
- Product Development
- Software Implementation
- Account Management
- Cross-Functional Team Leadership
- Product Management
- Change Management
- Quality Assurance
- Business Process Improvement
- Leadership
- Software as a Service (Saas)
- Enterprise Architecture
- Management
- Project Management
- Software Project Management
- Agile Project Management
- Program Management
- User Experience
- Training
- Customer Relationship Management (Crm)
- Software Quality Assurance
- Customer Service
- Process Improvement
- Vendor Management
- Release Management
- Cloud Computing
- Crm
- Business Analysis
- Project Planning
- Team Building
- Management Consulting
- Test Planning
- Strategic Planning
- Team Leadership
- Pmp
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