Scott Segerstrom
Director CIO, Information Systems & Services @Christie Clinic
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WORK HISTORY
Director CIO, Information Systems & Services @Christie Clinic
Currently, I oversee all technology operations, including data centers, networking, applications, telecom, data governance, health informatics, central records, software support, technical services, and project management for this $595M ambulatory healthcare organization with 28 locations, where I supervise a staff of 24 across 3 departments and administer capital and operating budgets. I manage the development and use of the electronic health record (EHR) system and serve as the key point of contact for department heads and business units. Direct all Meaningful Use, MSSP ACO, and quality analytics projects. Additionally, I am the HIPAA Security Officer. Accomplishments: • Established the business\'s Health Informatics department. • Improved quality and efficiency by implementing or upgrading multiple clinical applications and effectively integrating them with the EHR platform. • Spearheaded an EHR conversion that included migrating hundreds of thousands of patient accounts. • Enabled continued operations during the Corona-19 outbreak by deploying a video patient consultation solution in 6 days. • Enhanced security levels by deploying Security as a Service, anti-phishing training, and encryption. • Delivered annual cost savings by restructuring the Microsoft Enterprise Agreement. • Increased network bandwidth while reducing costs and improving network performance by replacing the legacy WAN with fiber optics, adding redundancy, and consolidating circuit contracts. • Slashed storage area network (SAN) support costs by switching to a new vendor. • Achieved a major reduction in resource costs by streamlining Central Records workflow. • Planned and led the relocation of 12 clinical departments to a new facility with no closures. • Organized and led the enterprise deployment of Microsoft Office365. • Replaced an outdated VMware server stack with a hyperconverged infrastructure. • Currently migrating all telecom functions to a cloud-based PBX with IP phone technology.
EDUCATION
Illinois Valley Community College
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Illinois State University
Bachelor's of Science, Biology, General
ABOUT SCOTT SEGERSTROM
I offer an exceptional record of success in the management of corporate technology…
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