Scott S.
Senior Client Manager Commercial Lines
- Role
- Senior Client Manager Commercial Lines at The Baldwin Group
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Scott S.
Insurance and sales professional with over 10 years of diverse experience in client-focused service delivery and business growth. Proven ability to develop and implement marketing strategies that drive revenue, manage costs, and optimize resource utilization. Adept at identifying liability concerns and delivering creative, effective risk mitigation solutions. Recognized for building highly motivated teams through coaching, training, and consistent leadership.Core CompetenciesCustomer Experience & Service DeliveryMarketing & Market RelationsRisk Management & Loss Control AnalysisClient Satisfaction & RetentionSubmissions & Proposal DevelopmentCertificate Servicing & ComplianceTeam Leadership & Staff DevelopmentProcess Improvement & EfficiencyAgency Management Systems: EPIC, AMS 360, Sagitta, Image Right
Experience
Senior Client Manager Commercial Lines
Jul 2025 — Present · Boca Raton, FL, US
As a Senior Client Manager, Commercial Risk, I lead the risk management and insurance strategy for a portfolio of middle-market and large commercial accounts, including marine, aviation, automotive, construction, real estate, manufacturing, distribution, and professional services. As the primary relationship manager, I oversee coverage placement, renewals, and day-to-day service to protect client assets and manage the total cost of risk.My key responsibilities include:Serving as the main client contact and trusted advisor for all risk and insurance matters.Evaluating client operations and exposures to identify coverage gaps and risk improvement opportunities.Designing and executing renewal and marketing strategies with internal teams and carrier partners.Reviewing proposals, policies, and endorsements to ensure accuracy and alignment with client objectives.Leading ongoing service activities, including stewardship meetings, issue resolution, and delivery of risk management resources.This role blends my technical insurance expertise with strategic account management and strong communication skills to deliver consistent, high-quality results for Baldwin clients.
Education
Illinois Institute of Technology
Architecture
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