Scott Rynkowski

About Scott Rynkowski

With over 4.5 years at Zendesk, I specialize in SaaS solutions and professional services sales as a Senior Solutions Architect. My focus is on driving customer success through strategic alignment, revenue forecasting, and enterprise software expertise. Across my career, I have contributed to fostering team culture and enabling performance improvements. My efforts are rooted in delivering results with precision and supporting organizations in achieving their goals through enterprise software and SaaS-based solutions.

Experience

1. Sr Solutions Architect - Professional Services Sales

   Zendesk

   Mar 2021 — Present · Boston, MA, US

   Senior professional who bridges business needs and technical solutions in the Zendesk’s suite of customer experience (CX) tools. Works with Sales and Account Executives to understand customer requirements. Translates business goals into effective Zendesk solutions. Lead discovery sessions, define use cases, solution patterns, and architecture. Helps prepare RFP responses, demos, workshops, and proofs-of-concept.

Education

• Syracuse University

  MBA, Marketing, Finance

• University of Vermont

  BA, Business

Skills

• Consulting
• Analytics
• Business Strategy
• Demand Generation
• Campaign Management
• Salesforce.com
• Sales Enablement
• B2b
• Management
• Product Marketing
• Saas
• Big Data
• Lead Management
• Database Marketing
• Marketing
• Sales
• Leadership
• Strategic Partnerships
• Pre-Sales
• Marketing Operations
• Sales Operations
• Professional Services
• Crm
• Multi-Channel Marketing
• Enterprise Software
• Sales Management
• Paas
• B2b Marketing
• Executive Management
• Solution Selling
• Business Alliances
• Business Intelligence
• Sales Process
• Cloud Computing
• Product Management
• Integration
• Email Marketing
• Software Industry
• Selling
• Start-Ups