Scott Orlando
Director of Franchise Operations, Training, And Sales
- Role
- Director of Sales Franchise Operations and Training at Us Prosthetix
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
Experience
Director of Sales Franchise Operations and Training
Jul 2025 — Present · North Canton, OH, US
Franchise And Training Support:Create and maintain comprehensive training manuals and materials for franchisees.Lead and conduct training sessions for new and existing franchisees to ensure operational excellence.Support and manage all franchised clinics to ensure consistent performance and adherence to brand standards.Oversee the successful grand opening of new franchised clinics.Product Development & Market Expansion:Identify and introduce complementary product offerings for clinics and ecommerce platforms to enhance service delivery.Monitor industry trends to identify new market opportunities and optimize clinic offerings.Sales Strategy & Leadership:Develop and implement effective sales strategies to drive clinic growth and revenue.Lead, mentor, and motivate a team of sales representatives to achieve and exceed sales targets.Build and maintain strong relationships with physicians, therapists, and healthcare providers to generate valuable referrals.Sales Operations & Market Insights:Oversee sales operations, including CRM management and pipeline tracking to ensure efficient lead management and customer engagement.Analyze market trends, monitor competitors, and gather customer feedback to continuously refine sales strategies and adapt to changing needs.Client Relationship Management:Provide exceptional customer service to both existing clients and patients, ensuring satisfaction and fostering long-term relationships.Identify and capitalize on opportunities to expand the clinic\'s client base and increase customer loyalty.
Education
Hiram College
Bachelor of Arts (BA)
1988 — 1992
Skills
- Human Resources
- Fitness Management
- Fitness Training
- Public Speaking
- Fitness
- Strength Training
- Advertising
- Product Marketing
- Nutrition
- Ace Certified Personal Trainier
- Sales Management
- Marketing
- Training & Development
- Cost Management
- Sales Operations
- Customer Service
- Sales
- Operations Management
- Marketing Strategy
- Athletics
- Marketing Communications
- Customer Relations
- Sports
- Training
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