Scott Olsen

About Scott Olsen

I’m a results-driven professional with 15+ years of experience building and scaling high-impact training and development programs across technology, healthcare, manufacturing, and finance sectors. From leading multimillion-dollar training initiatives to resolving compliance challenges and integrating AI into instructional systems, my work is rooted in aligning learning with business goals.At M3, I directed the integration of four separate departments and empowered their teams to modernize their training materials. This was achieved by providing hands-on instruction in basic instructional design principles, enabling them to create more effective and engaging content. The result was improving knowledge transfer, driving efficiency and cutting training time, while launching microlearning video libraries that boosted software adoption and customer satisfaction.Previously, at Nutracap Labs, I built the company\'s first Training Department and led the implementation of its inaugural LMS—critical in resolving FDA compliance issues through blended learning programs.Earlier roles with Ricoh, Citigroup, and WellCare saw me transform traditional training into scalable, digital-first solutions, often reducing training time and increasing reach across international teams.Passionate about instructional design, systems thinking, and leadership development, I thrive at the intersection of people, process, and technology—driving measurable change in every organization I support.Let’s connect and talk about how strategic learning initiatives can transform your business.

Experience

1. Director of Training

   Ga State Accounting Office

   Nov 2025 — Present · Atlanta, GA, US

Skills

• E-Learning
• Process Improvement
• Adobe Creative Suite
• Blended Learning
• Customer Service
• Project Management
• Microsoft Office
• Instructional Design
• Training
• Sharepoint
• Captivate
• Software Documentation
• Learning Management
• Staff Development
• Team Building
• Management
• Needs Analysis
• Visio
• Program Management
• Instructor-Led Training
• Leadership