Scott Odoherty
Client Success Manager at CommScope
- Role
- Client Success Manager at CommScope
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Experience
Client Success Manager
Feb 2009 — Present · Omaha, NE, US
Direct management of strategic customer relationships tied to specific projects. This will ultimately enable CommScope to deliver an excellent customer experience. Role is geared towards project managing these key accounts and their corresponding projects. This includes bill of material assessment, and technical specification validation. Frequent calls with all internal CommScope teams as well as our business partners, installers, distributors, and end customers allows precise execution of the project plans and ultimate goal to meet all customer delivery requirements. CSM will also develop and maintain the Project Workflow. This is updated and maintained from project inception to completion. CSM activities also include driving, monitoring, and adjusting project provisions based on frequent review of sales opportunities. CSM will work directly with our factories and planning teams to review supply chain, forecasting, capacity, and any constraints that could impact delivery requirements for the customer.
Education
Universtiy of Nebraska at Lincoln
Bachelor's degree
1989 — 1993
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