Scott Murray

About Scott Murray

My greatest assets are in my ability to solve problems. I love to express myself creatively by finding solutions that may be outside the normal way of thinking.

Experience

1. Director of IT and Security

   Ad Hoc LLC

   Jun 2021 — Present

   Designed and led the implementation of a retention policy that required the precise application of a custom AI tool to inspect and accurately label over 9 million files- Organizational bridge-builder: builds strong cross-functional relationships throughout the company, enabling efficient operations- Own the IT, Security, and Quality budget in excess of $2M, including all capacity and capability planning- Created, implemented, and trained the staff on a Sensitive Information Handling Policy, Encryption Policy, and Generative AI Policy in the first 2 years. Develop and maintain major corporate IT and information security policies- Provided leadership in the overall planning, formulation, and direction of Ad Hoc information technology and Security policies, procedures, and instructions regarding IT systems, access, and corporate security matters- Owns the company\'s core IT and Security infrastructure. Met or exceeded the established SLAs 99+% and maintained customer satisfaction 98+% by developing and maintaining corporate IT and information security policies- Through 5 years, external auditors have uncovered zero major non-conformities. Own Ad Hoc\'s ISO certifications (27001, and 9001 certifications) and ensure its continued certification- Zero major incidents and zero recurrences of minor incidents since taking the role- Saved hundreds of thousands of dollars through intense attentiveness to detail and negotiation of security-related clauses within contracts and agreements involving partners, customers, and various stakeholders- Led deployment of a new mobile device management (MDM) to all hardware, fully remote, to over 450 users, with zero reported downtime proving mastery of leading organizational excellence by organizing people, technology, culture, and operations to significantly complex business problems that balance the business needs and the employee experience.

Education

• Anderson University (SC)

  Bachelor of Arts (B.A.), History

  1999 — 2003

Skills

• Customer Service
• Microsoft Office
• Sales
• Retail
• Microsoft Excel
• Management
• Leadership
• Microsoft Word
• Inventory Management
• Merchandising
• Customer Satisfaction
• Strategic Planning
• Forecasting
• Social Media
• Negotiation
• Creative Problem Solving
• Public Speaking
• Employee Training
• Employee Engagement
• Business Process Improvement
• Continuous Improvement
• Business Continuity Planning
• Auditing