Scott Miller

About Scott Miller

Certified PMP, who is regarded by peers, mentors, customers, and managers as a hard worker who is committed to problem resolution and achieving success as demonstrated by outstanding project management practices. Multifaceted and goal-oriented professional with strong working background in project management, IT/VoIP design engineering /support, and experience in customer service, and key business functions including business development, and process improvements. Highly organized and detailed, skilled at helping companies and stakeholders streamline processes, manage successful projects, improve efficiency and retain customer loyalty critical to organizational success with proven ability to work effectively in busy environments with positive results.

Experience

1. Field Operations Manager - Outside Plant Operations

   Cox Communications

   Jan 2023 — Present · Atlanta, GA, US

   Responsible for managing resources to drive improved Node Health performance measured by OSP7 reporting and provides input and recommendations on changes needed for continued improvement of network.

Education

• Savannah State University

  Business Administration

  2006 — 2010

• University of Phoenix

  Master of Business Administration - MBA

  2024 — 2026

• Clayton State University

  Project Management Certificate Program

  2017 — 2017

Skills

• Microsoft Access
• Active Directory Experience
• Microsoft Word
• Tier 2
• Sip Trunking
• Windows Vista
• Tier 1
• Customer Service
• Merchandising
• Windows 7 Migration
• Real Estate
• Inventory Management
• Ip Pbx
• Microsoft Applications
• Jira
• Cisco Voip
• Microsoft Excel
• Powerpoint
• Sccm
• Cisco Routers
• Retail
• Windows Xp
• Windows
• Broadsoft
• Oracle Reports
• Microsoft Office
• Sales
• Routers
• Switches
• Networking
• Windows 7
• Adobe Professional
• Customer Satisfaction
• Cisco Unified Intelligence Center
• Real Estate License
• Sylantro
• Microsoft Powerpoint
• Access
• Voice Over Ip (Voip)
• Retail Sales