Scott Meltzer
- Role
- Platform Management Head for Ccibt Service Management & Platform Strategy at Wells Fargo
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Scott Meltzer
Technology Executive with 24 years of experience in Information Technology, Platform…
Experience
Platform Management Head for Ccibt Service Management & Platform Strategy
Apr 2022 — Present
Responsible for a team of ~80 individuals that support a 1,200 person CCIBT Platform Management and Resilience organization by driving key work streams: CCIBT Platform Strategy, Incident Management, Problem Management, Change Management, Release & Deployment Management, Knowledge Management, Service Catalog, Supply & Demand, ServiceNow Integration, and Metrics, Reporting, Dashboards & Tools Oversight of the team’s budget/forecasting, staffing plans, location strategy, vendor engagement, and service level reporting Responsible for the practice and execution, as well as the evolution and maturity of critical ITIL+/ service management functions & controls, which will ensure stability, consistency, and efficiency of all these services and bring automation to bear Drive adoption of best practices, controls, tools being consistently applied across critical, common platform management needs Setting and enabling a strategy for transformation, in the near term related to ServiceNow implementation, longer term to drive automation and instrumentation Lead the development of short, medium- and long-term strategies to drive efficiency and consistency across all functions within both service management and CCIBT Platform Management & Resilience Steer and affect the current ServiceNow implementation of service management functions – managing training, requirements, testing and implementation of associated processes and tools
Education
Baruch College
Master of Business Administration - MBA, International Business & Business Management; Organizational Behavior (Dual Major)
2003 — 2006
University at Buffalo School of Engineering and Applied Sciences
Bachelor of Science - BS, Industrial Engineering
1997 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.