Scott McConnell

Customer Relations Manager @ ZIO , a design-build technology integrator specializing in AV and lighting control systems that enhance communication with both internal & external customers.

Role
Customer Relations Manager at ZIO
Location
Orlando, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Scott McConnell

Customer relations and sales executive with more than two decades of experience in technology, SaaS, managed services, and media solutions. Demonstrated success in consultative selling, enterprise account management, and client development across both individual contributor and leadership roles. Extensive background managing multimillion-dollar revenue portfolios, expanding services within existing accounts, and aligning business solutions to customer objectives.Proven ability to build and sustain long-term client relationships, lead and develop sales teams, and support complex solution environments including IT services, document management, network infrastructure, telecommunications, and software platforms. Recognized for strong communication skills, strategic account planning, and a customer-centric approach that drives retention, growth, and measurable business results.

Experience

  1. Customer Relations Manager

    ZIO

    Jan 2026 — Present · Orlando, FL, US

Education

  • Virginia Commonwealth University

    BBA, Business Administration

    1988 — 1992

Skills

  • Account Management
  • Online Advertising
  • Sales Operations
  • Sales Management
  • Sales Presentations
  • Advertising
  • Direct Sales
  • Salesforce.com
  • B2b
  • Management
  • Cold Calling
  • Sales
  • Budgets
  • Sales Process
  • Selling
  • Solution Selling
  • New Business Development
  • Business Development
  • Leadership
  • Email Marketing

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Scott McConnell — Customer Relations Manager at ZIO in Orlando, FL, US | Unifers