Scott MacDonald

About Scott MacDonald

Inquisitive by nature, problem solver by trade.I\'ve built my career understanding processes then leveraging technology to develop and deliver solutions for complex business problems. I learned early on the power of asking \"why\" and \"how\" to dive deeply into processes to truly understand, and identify other impacted areas, in the pursuit of ensuring proper solution design. My honest, ethical and consultative approach has helped me build a reputation for being a trusted adviser with stake holders at multiple levels of the organization.I deeply care about the user experience and embrace “Think Customer” and “Look Ahead” mentalities in all that I do to develop the best user experience possible for the long run.I seek to cultivate an open environment of sharing of ideas and experiences to broaden myself as well as my peers. I\'m a motivator and mentor to my employees and peers by leading from example. This starts with creating safe spaces and empowering others to be bold to share their ideas, thoughts and recommendations for process improvement.

Experience

1. HR Tech & Ops Staffing Lead (Hcm and Recruiting)

   General Motors

   Feb 2022 — Present

   Lead a team of technology analysts supporting initiatives, changes and issues directly impacting the Recruiting, Hire/Onboarding, Job Change, Contingent Worker, Position Management, Worker Data and Offboarding workstreams within Workday, and third party HR technologies, globally. Administer third party HR technologies (CRM, HiredScore, Paradox) embedded through-out the Staffing process.Design, configure, test and deploy configuration changes to achieve greater business process optimization, or solve challenges of which negatively impact business operations. Changes include business process config, calculated field development, Recruiting and Core HCM setting/task modifications. Ensure Shared Service Center tickets escalated for Recruiting and Staffing workstreams are resolved with quality and urgency.Provide impact analysis and feedback of changes originating from other Workday workstreams (Benefits, Comp, Security, Integrations) where changes intersect Staffing.Proactively assess current state processes and setup to new Workday features to drive continuous improvement and increase end user experience in the staffing workstreams.Participate in Change Control Board reviews of new change/enhancement requests to provide Staffing workstream insight and recommendations.Collaborate with stakeholders across HR/Policy, IT, Legal, Payroll and Shared Services in support of day to day business operations and compliance matters.

Education

• Michigan State University

  Bachelor’s Degree, Criminal Justice and Security Management

  1998 — 2003