Scott Lucia
Director - Platform Architecture - Solution Consulting at Verint
- Role
- Director - Platform Architecture and Ai at Verint
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Scott Lucia
Award-winning Solutions Consulting leader with expertise in CX automation, AI…
Experience
Director - Platform Architecture and Ai
May 2024 — Present · US
Education
Schenectady County Community College
Associates in Electrical Technology and Certificate in Telecommunications
1999 — 2002
Skills
- Call Centers
- Ip
- Operating Systems
- Avaya Products
- Disaster Recovery
- Contact Centers
- Session Initiation Protocol (Sip)
- Integration
- Voip
- Data Center
- Wireless
- Cisco Systems Products
- Switches
- Software Installation
- Acd
- Troubleshooting
- Internet Protocol (Ip)
- Call Recording
- Enterprise Software
- Unified Communications
- Verint
- Telecommunications
- Wireless Technologies
- Sip
- Avaya Technologies
- Avaya Pbx
- System Deployment
- Hardware
- Voice Over Ip (Voip)
- Cisco Technologies
- Call Logging
- Telephony
- Testing
- Network Design
- Cabling
- Avaya
- Rightfax
- Lan-Wan
- Blackberry
- Video Conferencing
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