Scott-Lee Nichol
Customer Team Manager @Co-op
Signup · Get unlimited contacts
WORK HISTORY
Customer Team Manager @Co-op
London, GB
Being a positive role model to the team.* Train and on-board colleagues.* Ensuring the store is safe and secure by performing daily checks.* Ensuring that deliveries are checked and processed.* Preparing and presenting all store products, including from the bakery.* Keeping the store well stocked and looking good.* Being a key holder - often opening and closing the shop.
EDUCATION
University of Leeds
Bachelor of Laws - LLB, Law
Wakefield District College
A Level, Economics, Law & English
SKILLS
ABOUT SCOTT-LEE NICHOL
I am a dynamic and influential Customer Service Manager with extensive experience driving operational and service excellence within the highly regulated Banking sector. I am an individual with the vision and innovation to provide strategic business solutions and the project management and leadership skills to make those solutions a reality. Used to delivering streamlined and efficient operational functionality while providing a high energy culture and motivated customer centric service delivery climate to drive results through people. As a natural leader I utilise coaching and mentoring techniques to develop and nurture team members to achieve excellent performance and over-achieve targets and KPI’s. Adept at continuously reviewing working protocols to drive developments resulting in effective business continuity and improved efficiency. I thrive in a multi-faceted and fast paced environment and have the leadership skills to drive a business and its employees forward. Adaptable and resilient I am equally adept at working independently as in a cohesive team. Highly motivated with a strong work ethic I am methodical and analytical in my approach ensuring accuracy while delivering exceptional results.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.