Scott Laney
Vice President Operations @Cennox
Columbus, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2025 — Present
Vice President Operations @Cennox
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VP - Field Service Delivery
EDUCATION
1995 — 1999
Catawba Valley Community College
Business Administration and Management, General
SKILLS
Business Process ImprovementTelecommunicationsCross-Functional Team LeadershipCustomer ExperienceTeam LeadershipCall CentersContact CentersOperations ManagementBusiness ProcessCustomer RetentionCustomer ServiceOutsourcingService DeliveryCustomer Relationship Management (Crm)Process ImprovementLeadershipVendor ManagementManagementTeam BuildingCrm
ABOUT SCOTT LANEY
Results-driven leader and motivator with many years of experience in Management, customer support, and operations Business Process Improvement. Highly proficient in developing and maintaining cross functional partnerships while identifying and solving critical issues. Proven success creating and implementing processes that enhance productivity, reduce costs and improve business processes to drive revenue growth
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