Scott L.

About Scott L.

20+ years in IT Management and still love what I do, customer oriented developing strong partnership with business experience in the corporate systems focused mainly in financial Sector. The majority of that time has been spent with SunGard, Demonstrated expertise in strategic planning, financial management, business intelligence, and process redesign and automation. Consistent track record of delivering projects on schedule and within budget. Characterized as a quick learner, self- starter, persistent, and results oriented.Proven track record of exceptional performance in the following areas: Specialties: • Change Management • Business Process Redesign and Process Improvement • Solid experience in providing IT infrastructure • Extensive experience in Users support services management, integrating teams. • Strategic Technology Planning • Vendor Negotiations and Relationships • Training & Development • Customer Focus • Business Intelligence • Business Continuity Planning and Recovery • IT project management • Defining & improving all system & network operations processes • Day-to-Day administration of IT Policies and Procedures • Design and Implementation of IT Policies and Procedures • Performance Planning and Management • Software Inventory establishment and administration • HardwareInventory establishment and administration • IT Training and coaching • IT Capex and Opex budget planning and administration • Management of Technology • ITIL V3.0 Certified • Desktop\\Laptop\\Printer Support • Server Support and Management • Server and Infrastructure Hardware Sizing • Audio\\Visual\\CCTV support and Management • IT Audit resolution • Configuration & Network hardening management • Configuration Management Certified

Experience

1. IT Network Telecommunication Manager

   DeKalb County Government

   Nov 2015 — Present